0333 7591 018. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. I love Lucy in the sky ! Don't waste your time or money, just go somewhere else! The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. Thanks for your feedback. Hi there. I feel tricked and pissed off. Account and billing. We're so sorry to hear about the order. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. If it was possible to give negative stars I absolutely would. Please emails us at resolution@lucyinthesky.email so we can better assist you. Every other online retailer gives you 21 - 30 days minimum to get a full refund for unworn clothing. Free Shipping Worldwide, over US$50. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Contact Sky | Fastest, No Wait Time - GetHuman this was for a very special event and now i have no outfit and no resolution to this. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Phone Email. Were almost out of time and do not have a back up plan. ; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . How useful is that if the items never come? This policy is effective from 01/01/2016. I wish they were more transparent with the type of quality on their website. She offered me advanced credit and provided easy instructions to do so. This will be automatically applied to your account attached to the email address used for the order. We cover the cost of all domestic return shipping for all styles. Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. So ordered the 3rd dress in a different style. Categories. Our privacy policy, which sets out how we will use your information. Search Full List of Executives. I ordered a size larger and they still didn't fit. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. Lucy in the Sky - Rotten Tomatoes - Movie Trailers | Reviews - Rotten If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot I have a very box shape body but this bran hella create lavish looking dresses for my body type. If you need specific product measurements or have further questions, please email us at. Try the following: 0800 587 4005. Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order I'm so frustrated because they don't have a phone number. If you need your dress for a specific date you might want to find a different one. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. BROADBAND. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Yes! tablet. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. Moving home . Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). They said I would be receiving updates and a tracking number. Shop now at www.lucyinthesky.com. They have yet to respond and emails were sent over a week ago. We're so sorry about the delayed style. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Casandra is literally the best person everI was struggling on how to figure out my store credit because I couldn't find the email but she merged my credits for me and helped me get my money back!! I wear a size 12, and the size 12 they shipped me barely fit over one leg. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. Thanks for your feedback. -Kate. The 24/7 chat is turned off and nobody bothered to respond to my email. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. Thanks for your feedback. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Our regular return policy applies to all orders made through AfterPay. Please email us at resolution@lucyinthesky.email so we can assist you further. BEWARE. There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. Do you agree with Lucy in the Sky's 4-star rating? Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Please email us at resolution@lucyinthesky.email for further assistance. All international orders are shipped with DHL International Packet Plus. This is the only time I ever have ordered something online when the seller would only give store credit. 1860 500 6633 is Tata Sky WhatsApp customer care number. -Kate, Lucy in the Sky is an absolutely horrible company. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. Oh no! Very professional. I was SHOCKED as the price of this dress after I received it. Date of experience: 04 February 2023. Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. If you placed an order without an account, you can use the same email to create an account to access your return label. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Thanks for your feedback. Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. They weren't prepared for homecoming season and got behind. Yes, it says so on the website -- READ THE FINE PRINT. Great experience :). The quality of clothing is so bad. Annoying, right?! Contact BT | Call us or chat online | BT Help After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. Chat is only option and that takes hours to even get a chat representative. Please read the product description of each item carefully before purchasing. They said they will refund me within 10 days without any explainations for their lateness. We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) I don't care how good are their dresses and I don't even want to know. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! where you can enter your landline number to check the service. It was nothing like the picture. Lucy in the sky is a great company from products to customer service I am always satisfied. These used to work but not sure if they are still valid numbers. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. If you order multiple styles with different delivery dates, they may ship separately. I used the chat feature again in January to try to figure out where my two other dresses were. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. -Kate. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. Then, the item never ships. | Read 5,941-5,960 Reviews out of 6,586 | Read 5,961-5,980 Reviews out of 6,594 The stated ship times cannot be altered with the delivery method. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Free FedEx Shipping, over US$75. She even helped me cancel an order and issued my store credit instantly. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Hi Addison, Thanks for your feedback. International delivery is 5-10 business days. These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. . Hi Melissa, After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. GetHuman does not work with Sky's customer support operations, directly or in any . KYLA can provide quick and real-time responses to your SKY service concerns. 03337591728. Thanks for your feedback. I've made several purchases on different occasions from this store and nearly all of which came with problems. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. Normally, I don't like ordering online because of how hard it is to return stuff but this was super easy! Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. My advice to anyone. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Tip for consumers:Do not buy from this company. Please email us at resolution@lucyinthesky.email so we can look into your refund. You can activate your new camera, view your photos, manage and monitor. Lost or stolen. Facebook is showing information to help you better understand the purpose of a Page. Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, Thanks for your feedback. Horrible customer service. The first time it was cancelled altogether. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). - Check in with your local post office, as packages are often held there for pick up. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Companies can ask for reviews via automatic invitations. Please email us at resolution@lucyinthesky.email so we can assist you further. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. I have never been able to complete a return that quickly. We reserve the right to withdraw linking permission without notice. You would have received multiple shipping notifications if this is the case. As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. This consists of doing coursework over 15 months. The dress is also incredibly thin and doesn't have much structure. Super fast and helpful; won't hesitate to order from the site/company again! Save ur money and timego to windsor insteadur going to end up there regardless. I messed up my address and they were quick to help and fix my mistake. Yes. We're so sorry to hear issues with your order. Intellectual Property, Software and Content. If i order now when i will receive it? You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. A store credit is automatically applied to an account attached to the email used for an order. Merry was very friendly, professional and helpful. -Kate, it was my first time ordering from Lucy in the sky. I ordered a few dresses a couple weeks back for a date party, but one of them ended up being a little bit too short. Service 527 Lucy never replied to me or PayPal. i ordered 2 dresses october 2 and need them for october 11. thanks! I will definitely order from this website again. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. How often does the website restock? Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. Ordered 4 dresses in August 2022 for several events (totaling over $300). She answered all the questions we had quickly and gave good advice. -Kate. Thanks for your feedback. Hi Denver, -Kate, Best part is, I still see ads on Instagram for this item which isn't even available. You should check this page from time to time to ensure that you are happy with any changes. Lucy has a story. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. Please reach out to us for the advanced credit prior to making a new order! We're so glad you were able to utilize our 24/7 chat! The dresses were way too short - they barely covered my butt. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Thanks for your feedback. Hi Bailey! Yet Lucy in the Sky refuses to give a refund. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Please contact us via Live Chat for 24 hour customer care. Yes, the one dress I never received was . -Kate. Thanks for your feedback. Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. Find out how we combat fake reviews. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Please email us at resolution@lucyinthesky.email so we can look into your refund for you. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. As soon as you place the order, it is processing on our end. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. Alternatively, you can attempt to place the order with a different card or try again later. Either you embrace "diaper astronaut love triangle" or you don't . Only store credit even though clothing size is not standard. Lucy In The Sky Login. It is an eligible payment method for all U.S orders over $35. I loved 1/2 dresses I bought. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky We have a range of ways to get in touch for new and existing customers. We're so sorry to hear that there was an issue with your order. https://www.lucyinthesky.com/shop/index.php?route=account/login. Hi Kaylyn! Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com Contact from abroad. It was not the representatives fault, so she did great, but the company should do better in alerting guests. Please read the email in full, there may be pertinent details which may have been missed. We're sorry to hear about your disappointment with our return policy. Order from a different boutique. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. Be careful of ordering something for a particular occasion. Also no updates on arrival or even if I will ever get it. SHIP'S CELLAR PUB, York - Menu, Prices & Restaurant Reviews - Tripadvisor 6) Actor William Shatner also covered the song in dramatic, spoken-word style. My daughter has an event Nov. 19. We do not provide information to these agencies or companies for marketing or commercial purposes. It is the size of a T-shirt. We therefore have no responsibility or liability for the content and activities of these linked sites. If I do not get a refund, I will be disputing the charge on my credit card! I'm convinced company is run out of a basement and lack computer skill to process anything. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) I reached out to customer service numerous times and have not had a response. As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. LUCY IN THE SKY Help Centre It is 9/23 no dress. Hi Mandy, WHY AM I RECEIVING A 'TRANSACTION CANNOT BE PROCESSED' ERROR AT THE CHECKOUT? Any trade marks/names featured on this Website are owned by the respective trade mark owners. Thanks for your feedback. Daughter bought a dress for homecoming from this site. 2. Tip for consumers:Absolutely no refunds unless it arrived damaged. Please email us at resolution@lucyinthesky.email if anything else. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Contact BT. 5726 Solutions. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Business Profile for Lucy In The Sky, Inc - Better Business Bureau Sky Contact Number | How to get in touch with Sky | Digital TV The reps copy and paste generic statements to your emails and don't actually solve any issues. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. Please email us at resolution@lucyinthesky.email so that we can further assist you. I can always count on you for the best quality and accurate fit. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. Great customer service. Incredibly scammy and misleading. We're sorry to hear that you had issues with your order. All our models are approximately 175cm tall. I ordered a dress on 9/18. But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. Lucy In The SKY: Employee Directory | ZoomInfo.com Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. Our mailing address is 808 Wall St, 2nd Floor, Los Angeles, CA, 90014. We may from time to time include third party links on our Website. Contact SPYPOINT | Fast Customer Service/Support 2023 - JustUseApp This page was last edited on 12 October 2022, at 14:56 (UTC). We're sorry to hear about your issues with our return policy. Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. I had a few concerns about my order and my online team member Danielle M. was very helpful. As of 10/10 it hasn't even shipped, although they charged my credit card immediately. allows you to receive photos from your camera directly to your smartphone or. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. In November 2022, I ordered for dresses from Lucy in the Sky. Please let us know if we can help any further. Good Luck! We're so sorry to hear that you have not received your refund yet. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Check out what 6,872 people have written so far, and share your own experience. Tip for consumers:Cannot get a refund, only store credit. We have no idea when the dress will arrive or if it will arrive on time. -Kate. FHFA Announces Targeted Increases to Enterprise Pricing Framework No further information is required on your end, the return label has all your information. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Products used:None, I never received them. Lucy In The Sky Cafe - Tripadvisor Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. There are thousands other options. You can choose to accept or decline cookies. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Why just give your money to a site without the opportunity to try and return an item? All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 | Read 181-200 Reviews out of 6,679 Your card will be debited immediately upon authorization being received. We want to make sure this is refunded immediately. LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago Help and support; Contact BT; Back. If we are unable to contact you we will treat the order as cancelled. www.lucyinthesky.com retains the right to refuse any request made by you. I ordered the Kayden Dress in black. Belle R and the team at Lucy in the Sky were great to work with. She responded quickly and answered all my questions. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Her real name is Carmen and she is secretive about her backstory. They have a wide variety of clothes and accessories for men, women, and children. For international orders, any taxes or customs fees are the responsibility of the recipient. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
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